News Archive - Mar 08

March Event Downtime Extended until 4pm Eastern - Link

''We are extending today's Downtime window until 4pm Eastern, in order to make some server side changes that we hope will resolve the recent problems we have been having with server performance.

''In going over the most recent set of logs we have been gathering, some server errors were found that we feel need to be fixed and may be directly related to the server issues we have been having over the last couple of months. It was decided that we want to apply this fix as soon as possible, so rather than having another downtime tomorrow or the next day, we are going to extend today's downtime by 2 hours.

''We apologize for any inconvenience this may cause our players who were expecting the worlds to be up sooner. __________________ ''Andy "Frelorn" Cataldo

--An Adventurer 10:49, 25 March 2008 (CDT)

March Teaser Images

Teaser Images for Foolish Ambition are now available.

--Tlosk 04:47, 20 March 2008 (CDT)

Tentative Patch Date - Link

''The March update is set to go live on Tuesday, March 25th barring any major disasters.

--Tlosk 20:57, 15 March 2008 (CDT)

Update on Server Issues - Link

''In speaking with the team we felt that an update on what has been happening was more than overdue. We know that this is a very frustrating situation for everyone who plays Asheron’s Call.

''We have been tracking this problem for some time and have identified the subsystem that is likely to be causing this problem. The behavior we are seeing with the servers is consistent with what we would expect if this particular subsystem was failing. So while we have identified the area of the infrastructure where the problem occurs, we don't know what player or hardware behavior patterns are causing it. Worse, the subsystem is one of the oldest and, um, crustiest of the AC infrastructure.

''While we are working on it, the AC infrastructure is complicated and works differently than the more modern systems we have on newer games. We are in the process of developing additional diagnostic tools to analyze the problem. Unfortunately this process is time consuming and as much as we want to get it into place for this weekend, and tonight in particular, it is not possible to develop, test, and deploy a set of new diagnostic tools in that time frame. This is frustrating to us especially because Friday night is generally when the problems happen most frequently.

''In the coming days you will likely see the results of us developing and deploying additional tools to identify and fix this issue. Thanks for being patient.

--An Adventurer 11:45, 14 March 2008 (CDT)

Sunday 3/2/08 Server Issues - Link

''We are aware of the server issues that caused many players to get booted from the game. These issues are also preventing many players from logging back in. Our Net Ops team is investigating the issues and we will continue to update players as we get more information. Please see this thread for updates.

--An Adventurer 13:43, 2 March 2008 (CST)